Connections Manager 
Import Wizard 
Collections Tab 
Visual Query Builder 
SQL Query 
SQL Connection Manager 
Team Sharing 
LDAP/ Kerberos
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MongoDB to SQL
Data Compare & Sync 
Task Scheduler 
Intellishell 
Schema Explorer 
AI Helper 
Aggregration Editor 
Query Code 
Query Profiler 
Index Manager 
Visual Explain 
Reschema 
Users and Roles Manager 
Data Masking 
If Studio 3T keeps crashing
Please send us the global_exception.log.
If you’re experiencing problems at start-up or with the auto-updater
Please send us the install4j logs.
If you’re experiencing connection problems
Please send all relevant screenshots of your connection configuration – as found in the Server, Authentication, SSL, SSH, Proxy and Advanced tabs in the Connection Manager (screenshot example here) and the log.txt file.
If your screenshots contain confidential or sensitive information, you are welcome to disguise this as you wish.
For all other issues
Please send us the log.txt file.
| Logs | OS | File location |
| global_exception.log | Windows | C:\Users\.3T\global_exception.log |
| Mac, Linux | <home_dir> | |
| install4j logs | Windows | C:\Users\\AppData\Local\Temp\i4j_log_studio3t_.log |
| Mac | $TMPDIR/i4j_log_studio3t_.log | |
| Linux | /tmp/i4j_log_studio3t_.log | |
| log.txt file | Windows | C:\Users\.3T\log.txt |
| Mac, Linux | <home_dir>/.3T/log.txt |
