Connections Archives

09 Jan 2019 Wednesday

Connection Issues After Updating to Studio 3T 2018.6

Experiencing connection Issues after updating to Studio 3T 2018.6? Find out why and what next steps to take.

Kathryn Vargas
Hi Mladen, thanks for reaching out. Yes, we've fixed this bug in the latest release – I've updated the blog post to include it :)Best, Kathryn
Mladen Maravic
Great! Did you by any chance fix the bug that prevented users from doing any updates to documents containing DBRefs where ids are not ObjectIds ? It's a regression that makes the tool completely unusable.
Chris K
Something in this version is causing issues for mongo servers that don't have semantic versions (i.e. "3.4.16-4.2" causes a failure on "Detecting MongoDB server version: Illegal argument: For input string: "16-4"")
Kathryn Vargas
Hi Brian, many thanks for reaching out and we're very sorry to hear this. Could you please send us your log.txt file, which you can find under home_dir/.3T/log.txt, and the Global Exception logs, which you can find under home_dir/.3T/global_exception.log? This will really help us locate the issue. Please send us the logs with their full content through our Technical Support form. We appreciate your help!
Brian Chen
What version of Mac OS does it require? It can't be opened on my Mac of version 10.11.3.